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Cable sales and sampling
Cable sales and sampling
The quality of cable products mentions the word "sampling," which is an annoyance that customers have to do. As we all know, one of the positions that we often deal with demanders of cable products is the sales staff of wire and cable. How to deal with the customer's sampling inspection and the handling of problems is a compulsory course for cable sales personnel!
In the increasingly fierce market competition in the wire and cable industry, users are paying more and more attention to the current product quality inspection. How can cable companies ensure that product sampling results meet the contract technical requirements?
1. After the production standards for contracted goods reviewed by both parties are clarified, the cable salesman shall make good orders and ensure that the execution standards of the order are clearly defined and meet the technical requirements of the contract. The company's internal production and process control product testing shall strictly comply with the standards. Requirements to ensure delivery of qualified products. Products with quality defects should not be easily released without strict procedural approval.
2. The sales personnel should do a good job in tracking service after product sales. In the event of cable sampling or unqualified sampling, sales personnel should actively and quickly respond, and strive to rush to the scene to follow up the service at the first time.
3. Sales executives should actively coordinate relevant functional departments to coordinate and handle, and should actively use various aspects of the relationship, especially cross-regional and cross-industry businesses, but also to obtain the support and cooperation of relevant personnel in the region.
In short, if a customer encounters a random inspection or unqualified inspection during the cable marketing process, related personnel and departments must work together to form a joint effort to minimize the incident as much as possible, effectively saving time and reducing costs.